Package Concierge is now Proudly part of Parcel Pending by Quadient
Smart Locker Solutions
Are you a resident? Visit the Resident/User Support
Resident Portal Access
Providing you a terrific customer experience with your Package Concierge® automated solution is our first priority – but when you need us we’re here to help!
Frequently
Asked Questions
What has changed since Quadient purchased Package Concierge?
Since December 2024, Package Concierge has become an integral part of
Quadient, and we’re pleased to welcome Package Concierge customers to our community!
We’ve also put together answers to some of the questions you might have, to help
you through this transition here.
Who do I contact for help?
Since December 2024, Package Concierge has become an integral part of
Quadient, and we’re pleased to welcome Package Concierge customers to our community!
We’ve also put together answers to some of the questions you might have, to help
you through this transition here.
How do I access the resident portal?
Since December 2024, Package Concierge has become an integral part of
Quadient, and we’re pleased to welcome Package Concierge customers to our community!
We’ve also put together answers to some of the questions you might have, to help
you through this transition here.
How can I register my account?
Since December 2024, Package Concierge has become an integral part of
Quadient, and we’re pleased to welcome Package Concierge customers to our community!
We’ve also put together answers to some of the questions you might have, to help
you through this transition here.
If I'm out of town on business or vacation - can I stop my packages from being delivered to the Package Concierge?
Since December 2024, Package Concierge has become an integral part of
Quadient, and we’re pleased to welcome Package Concierge customers to our community!
We’ve also put together answers to some of the questions you might have, to help
you through this transition here.
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