When choosing what apartment building to live in there are numerous factors that come into play- cost, location, quality, square footage, amenities, you name it! In a recent survey by NMHC, Residents were asked to select a level of interest in various community amenities. Package management came in second just under fitness centers!
There are numerous reasons why the investment in an innovative locker system makes sense but my personal favorite is the increase in customer satisfaction. Like the title suggests, a happy resident is a loyal one. Show your community that you care about their time and their security.
Look at what a happy resident had to say about the Package Concierge locker system for package management.
“In March of this year I had to make a decision if I would remain in my apartment in Stamford, CT. When I analyzed all the prices vs. space vs. amenities it was pretty much a draw between several options. However, the tipping point to stay in my current location was definitely the Package Concierge service. As a frequent business traveler who often goes in early or works late, I’m simply not available to pick up a package at home or commit to a rigid pickup times- Who is ever home between 9-5? Without a service like this I’m stuck driving to the local UPS or USPS office on a Saturday with the little bit of free time I have. Package Concierge changed all that, now I pick it up at my convenience in the lobby of my building. I’ve been using the service for 3 months, while planning a wedding and ordering online extensively. The system has been a lifesaver.”
-Jonathan W. Resident at ParcGrove- Stamford, CT.