By: Georgianna W. Oliver, CEO
Since inception, the team at Package Concierge has worked to develop the most comprehensive, high quality solution for our customers.
We know our customers are concerned about the bottom line, so when we first started, we sought out a low cost manufacturing option.
We began with manufacturing our lockers overseas in China. This low-end approach was quickly rejected by our customers due to the poor quality and the high cost of repairs, so we set about to develop a higher end domestic product manufactured in the United States.
Today, the Package Concierge locker system is built by Florence Manufacturing of Manhattan KS.
Our system is manufactured to the highest possible quality with enhanced and sophisticated technology.This technology allows us to receive and manage data from any software application, and has advanced reporting capabilities for tracking every delivery carrier and package from drop-off to pick up. We are able to remotely connect to any system to perform health checks and provide comprehensive customer service.
The current and future products developed by Package Concierge are built to last, but the investment we had to make to insure the long-term viability of our lockers and our software was a significant investment. The funds we raised help to cover the cost of the investment, and to build an experienced team to manage the day-to-day operations of the business. From installation to customer service, we have it all handled.
The team at Package Concierge is proud that our brand is considered the highest quality in the industry. Not only do our customers require it, we wouldn’t have it any other way.