Package Concierge Blog

It's Now Black Friday Every Day: How to Manage the Influx of Packages

Stacks of packages in hallway

Residential deliveries have been on the uptick for several years, but the COVID-19 pandemic has blown the lid off the box.

An analysis of April Package Concierge transaction data shows an increase of nearly 28% YOY and is rivaling that of the past holiday season.

Apartment package lockers and rooms can easily integrate with existing property software systems to help automate the package management process.

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Flexible Package Concierge Features Provide a Customized Community Experience

Automated locker next to wall with word cloud

Supporting property management by providing automated package management solutions with flexible features that enhance convenience and efficiency is Package Concierge’s primary focus. Just like you are doing right now, we continually assess our systems and processes to ensure our products and services make a positive difference in property management operations each and every day. So, in light of these “challenging times”, we wanted to make sure you are aware of a few Package Concierge system features designed to help your operations.

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What are Automated Retail Lockers?

Categories Retail Posted on
male arm reaching for package inside locker compartment

The COVID-19 pandemic has changed all aspects of our lives. From the way we work and educate our children, to how we interact with people and businesses.

We've also witnessed the quick adaptation of the retail industry under Stay-at-Home orders, expanding their buy online pickup in store (BOIPS) fulfillment options to include Curbside pickup. And now that quarantine orders are beginning to ease up across the country, it's time for retail businesses to prepare for the next ‘new normal’ phase.

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Tips for Managing Your Automated Apartment Package Locker System

Woman facing computer monitor with charts

As Statewide Stay at Home orders spread throughout the entire United States, businesses face temporary closures, and local restrictions and social distancing limit residents from leaving the property, they are more likely to be ordering their everyday essentials online – meaning an influx of package deliveries to your apartment community.

We understand that the limiting of on-site staff and reduced management office hours provides little time for package management, so we wanted to provide you with a few tips to help you easily assist your residents whether you are on- or off-site.

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Package Concierge is Committed to Supporting You

College student retrieving packages from automated locker

Like you, Package Concierge continues to closely monitor developments related to the Coronavirus (COVID-19). We understand your concerns for your residents, employees and communities, especially as it relates to handling the influx of packages, and we share them. We take our responsibility to you very seriously and want to assure you that our company remains operational and our customer support team is committed to serving you 24/7.

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Our Key Takeaways from the 2020 NMHC Annual Events

Georgianna W Oliver is a panelist at the 2020 NMHC Annual Meeting

This year’s National Multifamily Housing Council (NMHC) events were hosted in Orlando at the Hilton Bonnet Creek during the week of Jan 20, 2020, and was comprised of three main events: The Women’s Event, the Apartment Strategies Outlook Conference, and the Annual Meeting. There was tremendous conversations, presentations, learnings, and of course a little bit of fun. Read on to learn our top takeaways from the events:

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Seasonal Strategies Help Property Managers Plan for the Busy Upcoming Holiday Season

automated locker in white powder coat finish

Property Technology Attracts Next Generation Renters While Driving Efficiency  

Today, Package Concierge®, the trusted provider of automated locker solutions, is revealing its property playbook to help the multi-family housing industry make the most of the upcoming holiday season, and everything that comes with it. UPS alone estimated it delivered 800 million packages between Thanksgiving and Christmas 2018 - and Package Concierge processed more than three million transactions during the season (half a million in just one week in December) last year.

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Taking Locker Solutions Beyond BOPIS: Tips to Help Retailers Future-proof their Investment

Categories Retail Posted on
buy online pick up in store locker with retail branded wrap

Today’s discerning consumers distinguish less and less between the digital and physical stores, hence the ubiquitous term omnichannel. Traditional brick and mortar locations must continue to evolve; accommodating tech savvy consumers by providing the conveniences they demand, and must help facilitate in-store experiences for engagement—all indications are BOPIS is an answer. 

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Room for more than just Deliveries

BOPIS retail locker

One of the best things about a Package Concierge® system is that it only takes a few seconds to “get it.” Once a customer sees it in action, it’s easy to understand the benefits of having a custom locker-system at your office or apartment. With a few minor adjustments, our secure, user-friendly package lockers can offer some new services that you might not have thought of, but that your customers won’t want to live without.

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Investing in Your Future Needs Today!

UPS carrier delivering package to automated package locker

The sleek, automated convenience of a Package Concierge® system isn’t a novelty or luxury; it’s the future of the landscape. We know that you’re eager to enjoy the cost and time savings that come with one of our systems, but before you wade into these new waters, we’ve put together a list of things to consider that will help you make the most of your experience.

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Getting Retailers Ready to Ring in 2019: Package Concierge® Maps the Course for BOPIS Success

outdoor retail package locker

While the role of ecommerce continues to change the landscape for both pure-play and brick and mortar channels, savvy retailers are leveraging their physical locations by integrating them with their online experiences. The buy online, pick-up in store (BOPIS) revolution is changing the way consumers interact with retailers – and this holiday season will showcase its transformative role.

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Package Concierge® Expands Leadership Team and Announces Predictions for Holiday Shipments

photo of Regan Hartley

Today, Package Concierge®, the innovator of the automated locker system, is announcing significant company milestones, including that it has managed 25 million package transactions to-date, and now serves 346,000 residents nationwide. Fueled by its impressive growth, the company is also revealing it has expanded its leadership team, promoting its top sales performer, Regan Hartley, to national sales director.

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University Mailrooms Are Making Room for Lockers

mail room with electronic package lockers and centralized mailboxes

In the age of ecommerce, it is no surprise that many students choose to skip the line in the campus bookstore and order their textbooks online instead. Websites such as Amazon, eCampus, and Chegg offer textbooks at significant savings- giving students yet another reason to order online. But while ordering a textbook is one thing, receiving it is another.

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Lockers are the Icing on the Cake for Your BOPIS Strategy!

Categories Retail Posted on
retail package lockers

As ecommerce continues to grow, more and more consumers are choosing to do their shopping online. “Buy online/pick-up in store” (BOPIS) is becoming a favored option for both consumers and retailers alike. The convenience of shopping from the home, office, etc. and avoiding shipping costs has made this method a popular addition to the standard brick and mortar shopping experience.

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