201 Marshall
Redwood City, CA

116 Units | 34 Lockers | Black Pebble

The Issue

These luxury boutique-style apartments combine urban living with the striking beauty of the San Francisco peninsula. With the close proximity to downtown and the convenience of the train just steps away- this is a perfect place to call home for young professionals. Residents were frustrated with tight office hours for package pick up and the delivery carriers found it difficult to satisfy customers.

Our Solution

Package Concierge installed our 7ft 34 locker system in the parking garage, adjacent to the building’s lobby. With secure FOB access, delivery carriers and residents have 24/7 access to the system.

The Results

This property receives approximately fifteen packages a day. Delivery carriers, management and residents alike LOVE the convenience and security of the Package Concierge. No more missing packages and no more messy package rooms!

"This is great! Delivery carriers are loving it. They save time and energy."

— Osvaldo Palomino, Service Manager

Putting Package Concierge® Into Use - Case Studies

201 Marshall

Redwood City, CA

Residents were frustrated with tight office hours for package pick up and the delivery carriers found it difficult to satisfy customers.

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Bell Capitol Hill

Washington, DC

During lease-up, the management knew they needed a solution to manage packages. Packages were piling up and cluttering the entryway and leasing office.

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Cambridge Oxford

New Haven, CT

Initially, the management team looked into a package logging application, but determined it would require too much time and still not address the security issue.

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Chelsea Place

Boston, MA

This newly constructed apartment building has high student occupancy and no full-time management staff. From the get-go, they knew package management would be a challenge.

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Observer Park

Hoboken, NJ

With only a small office to store and sort deliveries, the community’s two-person leasing staff dealt with space constraints for package storage and spent too many staff hours managing packages.

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ParcGrove

Los Angeles, CA

With well over 600 Residents, this property was challenged by the escalating number of packages received every week.

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The Wellington

Arlington, VA

All packages were managed in a break room next to the leasing office, creating a limited window of time for resident pick-up. The constant flow of deliveries and pick-ups caused the staff to stop work every few minutes to deal with packages.

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Canvas LA

Los Angeles, CA

The luxury apartment community was becoming overwhelmed with the 65-70 packages they were receiving daily. They needed to find the best solution to serve their residents and ease the package management burden for the Canvas LA staff.

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