ParcGrove
Los Angeles, CA
402 Units | 2 – 70 Lockers | Dark Bronze
The Issue
The Residents of this New York City metro suburb are used to all the modern conveniences and expect quality amenities to support their lifestyle. With well over 600 Residents, this property was challenged by the escalating number of packages received every week.
Our Solution
Package Concierge installed two of our largest standard systems. One in each of the two buildings to provide convenience to the delivery carriers and Residents.
The Results
User acceptance has been overwhelming. Hundreds of packages have been successfully delivered and retrieved. Due to the success at this property, Management and Ownership are considering the system for other properties in their portfolio.
Putting Package Concierge® Into Use - Case Studies
201 Marshall
Redwood City, CA
Residents were frustrated with tight office hours for package pick up and the delivery carriers found it difficult to satisfy customers.
Bell Capitol Hill
Washington, DC
During lease-up, the management knew they needed a solution to manage packages. Packages were piling up and cluttering the entryway and leasing office.
Cambridge Oxford
New Haven, CT
Initially, the management team looked into a package logging application, but determined it would require too much time and still not address the security issue.
Chelsea Place
Boston, MA
This newly constructed apartment building has high student occupancy and no full-time management staff. From the get-go, they knew package management would be a challenge.
Observer Park
Hoboken, NJ
With only a small office to store and sort deliveries, the community’s two-person leasing staff dealt with space constraints for package storage and spent too many staff hours managing packages.
ParcGrove
Los Angeles, CA
With well over 600 Residents, this property was challenged by the escalating number of packages received every week.
The Wellington
Arlington, VA
All packages were managed in a break room next to the leasing office, creating a limited window of time for resident pick-up. The constant flow of deliveries and pick-ups caused the staff to stop work every few minutes to deal with packages.
Canvas LA
Los Angeles, CA
The luxury apartment community was becoming overwhelmed with the 65-70 packages they were receiving daily. They needed to find the best solution to serve their residents and ease the package management burden for the Canvas LA staff.
