While Generation Z shoppers may be using traditional shopping methods, they're leveraging non-traditional retrieval methods — more than half (58%) have used Buy Online Pickup In-Store with nearly two-thirds using it within the last month.
Lockers provide a convenient way for consumers to pick up online orders in stores, without waiting in line at a customer service desk. But it’s just one of the growing number of use cases emerging for automated lockers in retail locations.
New solution provides flexibility to help more properties, retailers future-proof investment in package management.
New solution provides flexibility to help properties, retailers future-proof their investment.
Package Concierge, a provider of automated locker solutions, has announced its Element series, a package concierge suite for indoor and outdoor use, according to a press release.
Looking for ways to meet the demands of online shoppers that increasingly expect same-day and next-day delivery, spurred in large part by Amazon.com's Prime program, omnichannel retailers are implementing buy online, pick up in-store (BOPIS) programs at a growing rate.
When something like BOPIS becomes widespread, it doesn’t take long for dishonest individuals to take note and hatch schemes to beat the system.
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At this year’s NRF’s Big Show 2019, we visited with Penny Lasater, Sr. Product Manager, Automated Product Solutions at Package Concierge. They are using their previous expertise deploying locker solutions for package delivery at apartment and multi-family residential complexes to help retailers improve the Buy Online Pickup In-Store (BOPIS) process.
The pressure for retailers to embrace omnichannel strategies has led to mass adoption of models like buy online, pick up in store (BOPIS), but that has its own share of speed bumps.
Thriving in today’s dynamic retail environment requires a strategy for successfully executing a BOPIS model. The best place for retailers to start is evaluating their current activities.
With BOPIS fraud on the rise, retailers are scrambling to block it. The challenge they face is how to implement fraud-detection solutions that don’t degrade the experience for legitimate customers, experts say.
Brick-and-mortar retailers like Walmart, Target, and Best Buy found an advantage over Amazon this holiday: Store pickups on online orders.
With widespread double-digit sales gains, it’s been another banner year for e-commerce retailers — but the business doesn’t come cheap.
Holiday shipping is a make-it or break-it aspect of the online shopping experience.
Americans are set to spend big this holiday season. In fact, numbers from Adobe Analytics report the online spend alone will reach $124.1 billion to overshadow brick and mortar sales.
Every minute counts during the super-critical Black Friday shopping weekend, especially for retailers with digital channels.
E-commerce sales have continued to drive retail revenue in 2018, and with Deloitte forecasting $1.1 trillion in retail holiday sales driven primarily by growth in online sales, there's no sign of this trend letting up any time soon. So how can brick-and-mortar stores secure a piece of this pie?
While the role of ecommerce continues to change the landscape for both pure-play and brick and mortar channels, savvy retailers are leveraging their physical locations by integrating them with their online experiences.
Tractor Supply’s profits have increased at an annual average of 9 percent since 2012, revenue at stores open more than a year has risen for eight consecutive years, and the company now collects $257 in annual sales per square foot of store.
With closures at Sears, Abercrombie & Fitch and Sam’s Club, not to mention Toys“R”Us, the retail landscape is rapidly evolving along with consumer shopping behaviors.
While the online channel continues to grow, consumers are exploring new ways to make shopping even more convenient. Research shows the Buy Online Pickup In-Store (BOPIS) option is now responsible for nearly 30 percent of online retail revenue.
To attract today's increasingly convenience-minded consumers, many are touting their "buy online, pick up in store" (BOPIS) services.
While the shop online channel continues to grow, consumers are exploring new ways to make shopping even more convenient. Research shows the Buy Online Pickup In-Store (BOPIS) option is now responsible for nearly 30 percent of online retail revenue.
The popularity of BOPIS is a perfect way for retailers to marry the best of both the online and in-store experiences to engage with customers, and the right BOPIS fulfillment system can make the difference between success and setback.