Smart Package Solutions

On-site Solutions For Resident Satisfaction

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Let’s face it, residents are pretty obsessive about their packages – but so are we!

Package Concierge® is the smart apartment package solution for resident’s 24/7 access of package pickup. Experience the Package Concierge® difference and let our on-site self-serve solutions handle all deliveries to your property.

You’re In Good Company!

Package Concierge® is proud to partner with top companies like these to help them overcome package management challenges.

"We love it! From day one, Package Concierge has solved our package dilemma. Delivery carriers, including UPS, FedEx and the USPS love the system and our residents have never been happier. The system is extremely easy to use for residents and management."

— Sara Y., Property Manager, Boston, MA

How Package Concierge® Works

Our automated package delivery solutions simplify your resident’s package delivery and pickup process into four easy steps:

Step 1. Resident places online order using their existing residential mailing address

Step 2. Package is delivered into the locker system by the shipper selected carrier

Step 3. Resident receives a notification that their package is ready for pick-up

Step 4. Resident retrieves package from the system using the barcode in the notification or app

Designed to easily integrate with your existing systems

Utilizing our 25+ years experience in multifamily, we’ve designed our software to provide you with a means to easily integrate, monitor, track, and report on all transactions.

Our industry-unique mobile app enables you to reset pins, push notifications, monitor package activity, and more, right from the palm of your hand!

The intuitive management portal provides plenty of reporting and tracking options; all supported by US based 24/7 customer service.

Putting Package Concierge® Into Use - Case Studies

The Package Concierge Difference

Founded by Multifamily Industry Leaders, we are dedicated to helping you overcome package management challenges

Easily integrates with your existing systems

24/7 US-based customer service and support

Customized installations to fit your surroundings

Provide secure, 24/7 access

Self-Serve Package Rooms and
Automated Smart Locker Systems

Element Series

Move outdoors when indoor space is at a premium with this weather-resistant, secure automated locker system.

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Premier Series

This feature-rich solution is the Architects and Designer’s choice, offering a built-in furniture appearance.

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Express Series

The modular design of the Express Series easily allows a standalone install or grouped for a larger solution.

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Package Room

Create space for overflow and oversized items to effectively; manage 100% of your package deliveries.

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Built to Last

All Package Concierge® products are designed, engineered, and manufactured in the USA.

Give our do-it-yourself locker configurator a try to easily create a solution that fits your needs.

As an ETL Listed product, tested and certified by Intertek, the modular locker system has been thoroughly vetted to be in compliance with the National Electrical Code and National Fire Protection Association, providing additional peace of mind.

“Package Concierge is a definite plus, and it helps us stand out. Residents love knowing their deliveries have arrived safely, and that they can retrieve packages at the times most convenient for them. Prospective and current residents find great value in the system, giving it an important role in renewal decisions and new leases.”

– Michelle Gallagher, Property Manager at Observer Park

Package Concierge Blog

Looking For More? Discover Industry Trends, Package Solutions In Action, How-To Guides And Plenty More!

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