Resident Support: 888-989-7225    Sales: 888-356-4968

Automated Package Management Solutions

Handle your business, not your packages 


The Package Concierge® Difference

Founded by Multifamily Industry Leaders, we are dedicated to helping you overcome package management challenges

Easily integrate with existing systems

24/7 customer service and support

Customized to fit your surroundings

"We love it! From day one, Package Concierge has solved our package dilemma. Delivery carriers, including UPS, FedEx and the USPS love the system and our residents have never been happier. The system is extremely easy to use for residents and management."

— Sara Y., Property Manager, Boston, MA

Provide secure, 24/7 access

Self-Serve Package Rooms and
Automated Smart Locker Systems

Element Series

Element Series

Move outdoors when indoor space is at a premium with this weather-resistant, secure automated locker system.

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premier series

Premier Series

This feature-rich solution is the Architects and Designer’s choice, offering a built-in furniture appearance.

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express series

Express Series

The modular design of the Express Series easily allows a standalone install or grouped for a larger solution.

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package room

Package Room

Create space for overflow and oversized items to effectively; manage 100% of your package deliveries.

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Purpose-Built Management Software

The Package Concierge® proprietary cloud-based software is specifically designed with the user in mind while providing robust management performance tracking.

How Package Concierge® Works in Residential Settings

Our automated package management solutions simplify your resident’s package delivery and pickup process into four easy steps:

Step 1 - Place Order Online

Step 1. Resident places online order using their existing residential mailing address

Step 2 - Package Delivered to Locker System

Step 2. Package is delivered into the locker system by the shipper selected carrier

Step 3 - Resident Receives Notification

Step 3. Resident receives a notification that their package is ready for pick-up

Step 4 - Resident Retrieves Package

Step 4. Resident retrieves package from the system using the barcode in the notification or app

Built to Last

Made in the USA Icon

All Package Concierge® products are designed, engineered, and manufactured in the USA.

Give our do-it-yourself locker configurator a try to easily create a solution that fits your needs.

Package Concierge® Blog

Looking For More Detail? Discover Industry Trends, Package Solutions In Action, How-To Guides, And Plenty More!


Find out what reporters are writing across industry publications regarding Package Concierge® Automated Solutions.


Explore real world problems and professionally tailored solutions for package delivery using Package Concierge®.

you’re in good company!

Package Concierge® is proud to partner with top companies to help them overcome package management challenges.

Package Concierge® works in business settings, too!

Our automated smart locker solutions streamline your processes and improve customer satisfaction.

Package Concierge Locker System

Package Concierge® Installations

Check out our Package Concierge® installations from across the nation featuring our automated package management solutions.

Package Lockers in apartment lobby

Resident Support

Are you a resident needing help with your Package Concierge® system? Our U.S. based support center is ready to lend a hand!

Request a Quote

Are you a property or business looking for more information about a Package Concierge® system to install at your location? Please fill out the form below, and a representative will follow up with you shortly.

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