Automated Package Management Solutions
Handle your business, not your packages
Provide secure, 24/7 access
Self-Serve Package Rooms and
Automated Smart Locker Systems
Element Series
Premier Series
This feature-rich solution is the Architects and Designer’s choice, offering a built-in furniture appearance.
Express Series
Package Room
Create space for overflow and oversized items to effectively; manage 100% of your package deliveries.
The Package Concierge® Difference
Founded by Multifamily Industry Leaders, we are dedicated to helping you overcome package management challenges
Easily integrate with existing systems
24/7 customer service and support
Customized to fit your surroundings
How Package Concierge® Works in Residential Settings
Our automated package management solutions simplify your resident’s package delivery and pickup process into four easy steps:
Step 1. Resident places online order using their existing residential mailing address
Step 2. Package is delivered into the locker system by the shipper selected carrier
Step 3. Resident receives a notification that their package is ready for pick-up
Step 4. Resident retrieves package from the system using the barcode in the notification or app
Putting Package Concierge® Into Use - Case Studies
201 Marshall
Redwood City, CA
Bell Capitol Hill
Washington, DC
Cambridge Oxford
New Haven, CT
Chelsea Place
Boston, MA
Observer Park
Hoboken, NJ
ParcGrove
Los Angeles, CA
The Wellington
Arlington, VA
Canvas LA
Los Angeles, CA
You're In Good Company!
Package Concierge® is proud to partner with top companies like these to help them overcome package management challenges.
Built to Last
All Package Concierge® products are designed, engineered, and manufactured in the USA.
Give our do-it-yourself locker configurator a try to easily create a solution that fits your needs.
How Package Concierge® Works in Retail Settings
Our automated retail locker solutions streamline your BOPIS fulfillment process into four easy steps:
Step 1. Customer places online order using retailer’s existing ecommerce system
Step 2. Order is delivered into the automated retail locker system by the store employee
Step 3. Customer receives a notification that their order is ready for pick-up
Step 4. Customer retrieves their order from the system using the barcode in the notification
Package Concierge Blog
Looking For More? Discover Industry Trends, Package Solutions In Action, How-To Guides And Plenty More!
It’s Now Black Friday Every Day: How to Manage the Influx of Packages
Residential deliveries have been on the uptick for several years, but the COVID-19 pandemic has blown the lid off the box. An analysis of April Package Concierge transaction data shows an increase ...
Flexible Package Concierge Features Provide a Customized Community Experience
Supporting property management by providing automated package management solutions with flexible features that enhance convenience and efficiency is Package Concierge’s primary focus. Just li...
What are Automated Retail Lockers?
By utilizing automated retail lockers for BOPIS orders, retailers can provide consumers a contactless pick-up option.
...
Tips for Managing Your Automated Apartment Package Locker System
As Statewide Stay at Home orders spread throughout the entire United States, businesses face temporary closures, and local restrictions and social distancing limit residents from leaving the proper...
Package Concierge is Committed to Supporting You
Like you, Package Concierge continues to closely monitor developments related to the Coronavirus (COVID-19). We understand your concerns for your residents, employees and communities, especially as...
Package Concierge® Processes Record 3MM Packages During Shortened 2019 Holiday Shopping Season
Surpassing the 52 million package transaction milestone, Package Concierge® is revealing insights from the 2019 holiday shipping season, including the biggest year-over-year (YoY) gai...
Our Key Takeaways from the 2020 NMHC Annual Events
This year’s National Multifamily Housing Council (NMHC) events were hosted in Orlando at the Hilton Bonnet Creek during the week of Jan 20, 2020, and was comprised of three main events: ...
Seasonal Strategies Help Property Managers Plan for the Busy Upcoming Holiday Season
Property Technology Attracts Next Generation Renters While Driving Efficiency
Today, Package Concierge®, the trusted provider of automated locker solutions, is revealing its ...
The Key to On- and Off-Campus Package Management Might Just Be Keyless
It’s no secret that college is becoming more and more expensive, between tuition, room and board, fees, and textbooks. Many students are living off minimum wage jobs or participating in work-...
Retail Resurgence: 90 Percent of Gen-Z Shoppers Have Made an In-Store Purchase Within the Last Week
Innovator in Automated Locker System Reveals Interesting Insights about Young Shoppers
...
Package Concierge® Launches Most Versatile Locker System for Indoor and Outdoor Use
Today, Package Concierge®, the most trusted provider of automated locker solutions, announced the availability of the Package Concierge Element Series, a highly flexible system in the...
Efficiently Handling Your Corporate Office Package Needs
Your company’s situation is unique, and your resources are precious, and Package Concierge® has a plan to help you with both.
...
Taking Locker Solutions Beyond BOPIS: Tips to Help Retailers Future-proof their Investment
Today’s discerning consumers distinguish less and less between the digital and physical stores, hence the ubiquitous term omnichannel. Traditional brick and mortar locations must continue to ...
Room for more than just Deliveries
One of the best things about a Package Concierge® system is that it only takes a few seconds to “get it.” Once a customer sees it in action, it’s easy to understand...
Investing in Your Future Needs Today!
The sleek, automated convenience of a Package Concierge® system isn’t a novelty or luxury; it’s the future of the landscape. We know that you’re eager to enjoy the ...
Unlocking the Future: Package Concierge® Unveils Strategies for Maximizing the Power of Automated Locker Systems in 2019
Today, Package Concierge®, the innovator of the automated locker system, is announcing its predictions for 2019, including what the multifamily industry and retailers are expecting in orde...
Getting Retailers Ready to Ring in 2019: Package Concierge® Maps the Course for BOPIS Success
While the role of ecommerce continues to change the landscape for both pure-play and brick and mortar channels, savvy retailers are leveraging their physical locations by integrating them with thei...
Package Volume Increase Means Greater Need for Automated Lockers
Whether you are a retailer who ships orders to customers, or a multi-family property receiving those packages for your residents, you can attest to the continued increase in the amount of packages ...
Package Concierge® Expands Leadership Team and Announces Predictions for Holiday Shipments
Today, Package Concierge®, the innovator of the automated locker system, is announcing significant company milestones, including that it has managed 25 million package transactions to-date...
University Mailrooms Are Making Room for Lockers
In the age of ecommerce, it is no surprise that many students choose to skip the line in the campus bookstore and order their textbooks online instead. Websites such as Amazon, eCampus, and Ch...
Recently Published
Package Concierge® in the News
Texas Multifamily Developers, Architects Improvise
The sudden merging of a healthy pipeline of multifamily product in Texas with a global pandemic that has caused a drastic increase in working from ...
Contactless Delivery Becomes A Necessity For BOPIS Fulfillment
How retailers handle this kind of volume and create a great customer experience, while dealing with the new retail realities of contactless picku...
Weekly Package Volume During Pandemic Exceeds Holiday 2019
Package Concierge reported that it processed nearly 7 million package transactions from March 1 through May 23, which was a 31 percent increase yea...
OPTECH Highlights Technologies, Opportunities, Challenges for MDU Owners and Broadband Providers
Companies Grapple with Soaring Package Deliveries
As more consumers opt to order goods from Amazon Prime and other online retailers, apartme...
Package Concierge® Processes Record Number of Packages During Shortened 2019 Holiday Shopping Season
Surpassing the 52 million package transaction milestone, Package Concierge® is revealing insights from the 2019 holiday shipping seas...
Apartment Managers Dealing With Holiday Package Onslaught That Seems To Double Every Year
The 2019 holiday season was a good one for many retailers, especially online. E-commerce sales grew again during the busiest retail stret...
How To Prevent Porch Pirates With Technology
It's likely that with the rise of online shopping, most apartment complexes have seen an increase in package deliveries — and packag...
Deluge of Packages Has Apartment Landlords Scrambling for Options
Apartment landlords and property managers are increasingly offering an amenity that’s become a necessity for some tenants, particularly durin...
Package Concierge On Automated Solutions For Lockers
Value Walk sat down with Georgianna W. Oliver, the founder of Package Concierge, to talk about launching successful businesses.
...
Five Seasonal Strategies to Keep Property Managers Sane
The holidays mean one thing is on every property manager’s mind: managing the package delivery chaos. UPS estimated it delivered 800 million ...
How can you keep your holiday deliveries safe from ‘porch pirates’?
With plenty of packages sure to be making their way to your doorstep this holiday season, how can you stop porch pirates from taking off with them?...
Ways to keep porch thieves at bay
As online sales increase this holiday season, so does the risk of your packages being stolen.
Unfortunately, the holidays are a prime season...
Ward off porch thieves
This year, the Postal Service projects 800 million package deliveries between Thanksgiving and New Year's Eve.
According to transportati...
Volume of Package Deliveries Opens Pandora’s Box for Student Housing Managers
Package management is an issue the industry is still grappling with and will continue to do so as e-commerce habits evolve. Like student housing&rs...
How Last-Yard Solutions Support Last-Mile Success
In package delivery, the last mile is the journey from a transportation hub to its final destination. Though a package may only be traveling a shor...
Tips to Manage Holiday Package Delivery
The holidays mean one thing is on every property manager’s mind: managing the package delivery chaos. UPS alone estimated it delivered 8...
4 Ways to Get Your Website Ready for Cyber Monday
Cyber Monday is one of the busiest online shopping holidays of the year. Learn how business owners across industries get their websites ready for t...
Where the Packages Go
As the flow of deliveries continues to increase, New York City residential buildings have implemented high-tech solutions.
Georgianna Oliver...
How Property Managers Can Use Technology to Get Ahead of the Upcoming Holiday Package Madness
Autumn may only just be getting started, but soon enough, holiday gifting will be on everyone’s minds. That means one thing for property mana...
Package Management – Pandora’s Box
Student housing companies are experimenting with different combinations of space and personnel as they try to figure out the best path forward in p...
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