How Package Concierge® Works
Package Concierge® collaborates with customers to understand and address their evolving needs, delivering the highest quality package management solutions to optimize operations and enhance user experiences across industries.
A carrier agnostic solution, Package Concierge® products are designed, engineered and built in the U.S.A. and are powered by user-friendly proprietary software to deliver on security, design, and functionality.
Our automated package delivery solutions simplify your customer’s package delivery and pickup process into four easy steps:
Step 1. Resident places online order using their existing residential mailing address
Step 2. Package is delivered into the locker system by the shipper selected carrier
Step 3. Resident receives a notification that their package is ready for pick-up
Step 4. Resident retrieves package from the system using the barcode in the notification or app
Provide secure, 24/7 access
Self-Serve Package Rooms and
Automated Smart Locker Systems
Element Series
Premier Series
This feature-rich solution is the Architects and Designer’s choice, offering a built-in furniture appearance.
Express Series
Package Room
Create space for overflow and oversized items to effectively; manage 100% of your package deliveries.
Built to Last
All Package Concierge® products are designed, engineered, and manufactured in the USA.
Give our do-it-yourself locker configurator a try to easily create a solution that fits your needs.
As an ETL Listed product, tested and certified by Intertek, the modular locker system has been thoroughly vetted to be in compliance with the National Electrical Code and National Fire Protection Association, providing additional peace of mind.
The Package Concierge® proprietary locker software is designed to easily integrate with your platform, is user friendly, and provides robust reporting capabilities. Combined with high-quality, Made in America electronic locker systems, this automated solution can easily scale with your business growth.
Package Concierge Blog
Looking For More? Discover Industry Trends, Package Solutions In Action, How-To Guides And Plenty More!
It’s Now Black Friday Every Day: How to Manage the Influx of Packages
Residential deliveries have been on the uptick for several years, but the COVID-19 pandemic has blown the lid off the box. An analysis of April Package Concierge transaction data shows an increase ...
Flexible Package Concierge Features Provide a Customized Community Experience
Supporting property management by providing automated package management solutions with flexible features that enhance convenience and efficiency is Package Concierge’s primary focus. Just li...
What are Automated Retail Lockers?
By utilizing automated retail lockers for BOPIS orders, retailers can provide consumers a contactless pick-up option.
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Tips for Managing Your Automated Apartment Package Locker System
As Statewide Stay at Home orders spread throughout the entire United States, businesses face temporary closures, and local restrictions and social distancing limit residents from leaving the proper...
Package Concierge is Committed to Supporting You
Like you, Package Concierge continues to closely monitor developments related to the Coronavirus (COVID-19). We understand your concerns for your residents, employees and communities, especially as...
Package Concierge® Processes Record 3MM Packages During Shortened 2019 Holiday Shopping Season
Surpassing the 52 million package transaction milestone, Package Concierge® is revealing insights from the 2019 holiday shipping season, including the biggest year-over-year (YoY) gai...
Our Key Takeaways from the 2020 NMHC Annual Events
This year’s National Multifamily Housing Council (NMHC) events were hosted in Orlando at the Hilton Bonnet Creek during the week of Jan 20, 2020, and was comprised of three main events: ...
Seasonal Strategies Help Property Managers Plan for the Busy Upcoming Holiday Season
Property Technology Attracts Next Generation Renters While Driving Efficiency
Today, Package Concierge®, the trusted provider of automated locker solutions, is revealing its ...
The Key to On- and Off-Campus Package Management Might Just Be Keyless
It’s no secret that college is becoming more and more expensive, between tuition, room and board, fees, and textbooks. Many students are living off minimum wage jobs or participating in work-...
Retail Resurgence: 90 Percent of Gen-Z Shoppers Have Made an In-Store Purchase Within the Last Week
Innovator in Automated Locker System Reveals Interesting Insights about Young Shoppers
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Package Concierge® Launches Most Versatile Locker System for Indoor and Outdoor Use
Today, Package Concierge®, the most trusted provider of automated locker solutions, announced the availability of the Package Concierge Element Series, a highly flexible system in the...
Efficiently Handling Your Corporate Office Package Needs
Your company’s situation is unique, and your resources are precious, and Package Concierge® has a plan to help you with both.
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Taking Locker Solutions Beyond BOPIS: Tips to Help Retailers Future-proof their Investment
Today’s discerning consumers distinguish less and less between the digital and physical stores, hence the ubiquitous term omnichannel. Traditional brick and mortar locations must continue to ...
Room for more than just Deliveries
One of the best things about a Package Concierge® system is that it only takes a few seconds to “get it.” Once a customer sees it in action, it’s easy to understand...
Investing in Your Future Needs Today!
The sleek, automated convenience of a Package Concierge® system isn’t a novelty or luxury; it’s the future of the landscape. We know that you’re eager to enjoy the ...
Unlocking the Future: Package Concierge® Unveils Strategies for Maximizing the Power of Automated Locker Systems in 2019
Today, Package Concierge®, the innovator of the automated locker system, is announcing its predictions for 2019, including what the multifamily industry and retailers are expecting in orde...
Getting Retailers Ready to Ring in 2019: Package Concierge® Maps the Course for BOPIS Success
While the role of ecommerce continues to change the landscape for both pure-play and brick and mortar channels, savvy retailers are leveraging their physical locations by integrating them with thei...
Package Volume Increase Means Greater Need for Automated Lockers
Whether you are a retailer who ships orders to customers, or a multi-family property receiving those packages for your residents, you can attest to the continued increase in the amount of packages ...
Package Concierge® Expands Leadership Team and Announces Predictions for Holiday Shipments
Today, Package Concierge®, the innovator of the automated locker system, is announcing significant company milestones, including that it has managed 25 million package transactions to-date...
University Mailrooms Are Making Room for Lockers
In the age of ecommerce, it is no surprise that many students choose to skip the line in the campus bookstore and order their textbooks online instead. Websites such as Amazon, eCampus, and Ch...
