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How Package Concierge® Works

Package Concierge® collaborates with customers to understand and address their evolving needs, delivering the highest quality package management solutions to optimize operations and enhance user experiences across industries.

A carrier agnostic solution, Package Concierge® products are designed, engineered and built in the U.S.A. and are powered by user-friendly proprietary software to deliver on security, design, and functionality.

Our automated package delivery solutions simplify your customer’s package delivery and pickup process into four easy steps:

Step 1 - Place Order Online

Step 1. Resident places online order using their existing residential mailing address

Step 2 - Package Delivered to Locker System

Step 2. Package is delivered into the locker system by the shipper selected carrier

Step 3 - Resident Receives Notification

Step 3. Resident receives a notification that their package is ready for pick-up

Step 4 - Resident Retrieves Package

Step 4. Resident retrieves package from the system using the barcode in the notification or app

Provide secure, 24/7 access

Self-Serve Package Rooms and
Automated Smart Locker Systems

Element Series

Element Series

Move outdoors when indoor space is at a premium with this weather-resistant, secure automated locker system.

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premier series

Premier Series

This feature-rich solution is the Architects and Designer’s choice, offering a built-in furniture appearance.

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express series

Express Series

The modular design of the Express Series easily allows a standalone install or grouped for a larger solution.

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package room

Package Room

Create space for overflow and oversized items to effectively; manage 100% of your package deliveries.

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Built to Last

Made in the USA Icon

All Package Concierge® products are designed, engineered, and manufactured in the USA.

Give our do-it-yourself locker configurator a try to easily create a solution that fits your needs.

ETL Listed

All Package Concierge® Lockers are each ETL Listed products which have been tested and certified by Intertek, providing additional peace of mind.

We are proud to be the first, and only US company in the industry to have all its locker systems thoroughly vetted to meet all UL Standards and be in full compliance with the National Electrical Code and National Fire Protection Association.

The Package Concierge® proprietary locker software is designed to easily integrate with your platform, is user friendly, and provides robust reporting capabilities. Combined with high-quality, Made in America electronic locker systems, this automated solution can easily scale with your business growth.

Package Concierge Blog

Looking For More? Discover Industry Trends, Package Solutions In Action, How-To Guides And Plenty More!

Resident Support

Are you a resident needing help with your Package Concierge® system? Our U.S. based support center is ready to lend a hand!

Request a Quote

Are you a property or business looking for more information about a Package Concierge® system to install at your location? Please fill out the form below, and a representative will follow up with you shortly.

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