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ApartmentPackage Lockers

Improve resident satisfaction and staff efficiency with ease

With residents continuing to order more items online, the average community is receiving 75+ packages per day, meaning your staff is spending more time on package management than on property management.

The Package Concierge® apartment package locker series is the perfect way to bring order to this chaos. Let your team get back to business while letting our smart lockers and package rooms obsess over keeping resident packages secure and available 24/7.

woman in pink jacket holding a stack of boxes in front of smart locker

Some of our wonderful clients

young shopper using automated package locker

Apartment Package Locker Installations

Check out our Package Concierge® installations from across the nation to gain inspiration for your next project.

How Package Concierge®Works

A carrier agnostic solution, Package Concierge® products are powered by user-friendly proprietary software to deliver on security, design, and functionality.

Providing secure, convenient 24/7 access, our smart apartment locker solutions simplify your residen’t experience into four easy steps:

Step 1 - Place Order Online

Step 1. Resident places online order using their existing residential mailing address

Step 2 - Package Delivered to Locker System

Step 2. Package is delivered into the locker system by the shipper selected carrier

Step 3 - Resident Receives Notification

Step 3. Resident receives a notification that their package is ready for pick-up

Step 4 - Resident Retrieves Package

Step 4. Resident retrieves package from the system using the barcode in the notification or app

smart apartment package lockers in room

One Size Does Not Fit All

We understand that not all properties are alike, and we are proud to offer a complete collection of Package Concierge® products that can be customized for any community size or need. Choose from the Express, Premier or our outdoor Element Locker Series, and then add a smart package room system to automate 100% of the package delivery and retrieval in your community.

Because quality matters, all Package Concierge® products are made to order; providing you a flexible and customizable package management solution. Choose from a wide range of apartment package locker sizes, colors, and innovative software enhancements to complement your community’s aesthetic.

In a hurry? No problem! With fast lead times and a national network of certified installers, we can get you up and running in no time!

We love it! From day one, Package Concierge has solved our package dilemma…and our residents have never been happier.”

— Sara Y., Property Manager, Boston, MA

Smart Apartment Locker Systems and Access-Controlled Package Rooms

ETL Intertek logo

All Package Concierge® Lockers are each ETL Listed products which have been tested and certified by Intertek, providing additional peace of mind.

We are proud to be the first, and only US company in the industry to have all its locker systems thoroughly vetted to meet all UL Standards and be in full compliance with the National Electrical Code and National Fire Protection Association.

Made in the USA Icon

Built to last

All Package Concierge® products are designed, engineered, and manufactured in America’s Heartland.

Give our do-it-yourself locker configurator a try to easily create a solution that fits your needs.

Let’s face it, residents are pretty obsessive about their packages – but so are we!

Our product experts stand ready to assist you in selecting the right configuration for your setting, facilitating your installation, and helping you integrate this automated package management solution into your system operation.

automated package locker system with monitor on wall

Designed to Integrate Easily with your Existing Systems

Utilizing our 25+ years experience, we’ve designed our software to provide you with a means to easily integrate, monitor, track, and report on all transactions.

Our industry unique mobile app enables you to reset pins, push notifications, monitor package activity and more, right from the palm of your hand!

The intuitive management portal provides plenty of reporting and tracking options; all supported by 24/7 customer service.

Insights from Package Concierge®

Resident Support

Are you a resident needing help with your Package Concierge® system? Our U.S. based support center is ready to lend a hand!

Request a Quote

Are you a property or business looking for more information about a Package Concierge® system to install at your location? Please fill out the form below, and a representative will follow up with you shortly.

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