Let’s face it, residents are pretty obsessive about their packages – but so are we!
With residents continuing to order more items online, the average community is receiving 75 packages per day, meaning your staff is spending more time on package management than on property management.
The Package Concierge® apartment package locker series is the perfect way to bring order to this chaos. Let your team get back to business while letting our smart lockers and package rooms obsess over keeping resident packages secure and available 24/7.
The Package Concierge Difference
Founded by Multifamily Industry Leaders, we are dedicated to helping you overcome package management challenges
Easily integrate with existing systems
24/7 customer service and support
Customized to fit your surroundings
One size does not fit all
We understand that not all properties are alike, and we are proud to offer a complete collection of Package Concierge® products that can be customized for any community. Choose from the Express, Premier or our outdoor Element Locker Series, and then add a sleek package room system to automate 100% of the package delivery and retrieval in your community.
Because quality matters, all Package Concierge® products are made to order; providing you a flexible and customizable package management solution. Choose from a wide range of apartment package locker sizes, colors, and innovative software enhancements to complement your community’s aesthetic.
In a hurry? No problem! With fast lead times and a national network of certified installers, we can get you up and running in no time!
How Package Concierge® Works
Our automated package delivery solutions simplify your resident’s package delivery and pickup process into four easy steps:
Step 1. Resident places online order using their existing residential mailing address
Step 2. Package is delivered into the locker system by the shipper selected carrier
Step 3. Resident receives a notification that their package is ready for pick-up
Step 4. Resident retrieves package from the system using the barcode in the notification or app
Designed to easily integrate with your existing systems
Utilizing our 25+ years experience in multifamily, we’ve designed our software to provide you with a means to easily integrate, monitor, track, and report on all transactions.
Our industry-unique mobile app enables you to reset pins, push notifications, monitor package activity, and more, right from the palm of your hand!
The intuitive management portal provides plenty of reporting and tracking options; all supported by US based 24/7 customer service.
Provide secure, 24/7 access
Self-Serve Package Rooms and
Automated Smart Locker Systems
Element Series
Premier Series
This feature-rich solution is the Architects and Designer’s choice, offering a built-in furniture appearance.
Express Series
Package Room
Create space for overflow and oversized items to effectively; manage 100% of your package deliveries.
Built to Last
All Package Concierge® products are designed, engineered, and manufactured in the USA.
Give our do-it-yourself locker configurator a try to easily create a solution that fits your needs.
As an ETL Listed product, tested and certified by Intertek, the modular locker system has been thoroughly vetted to be in compliance with the National Electrical Code and National Fire Protection Association, providing additional peace of mind.
Putting Package Concierge® Into Use - Case Studies
201 Marshall
Redwood City, CA
Bell Capitol Hill
Washington, DC
Cambridge Oxford
New Haven, CT
Chelsea Place
Boston, MA
Observer Park
Hoboken, NJ
ParcGrove
Los Angeles, CA
The Wellington
Arlington, VA
Canvas LA
Los Angeles, CA
You’re In Good Company!
Package Concierge® is proud to partner with top companies like these to help them overcome package management challenges.
“Package Concierge is a definite plus, and it helps us stand out. Residents love knowing their deliveries have arrived safely, and that they can retrieve packages at the times most convenient for them. Prospective and current residents find great value in the system, giving it an important role in renewal decisions and new leases.”
– Michelle Gallagher, Property Manager at Observer Park
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