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About Package Concierge®

Automated Package Management Solutions Since 2007

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Keeping You Connected

Founded by Multifamily industry leaders, Package Concierge® delivers dynamic, comprehensive solutions to simplify life and keep you connected. Our smart locker solutions are installed throughout North America in a variety of residential and business types. Dedicated to automating package management, we’re committed to helping you future-proof your offering.


By working closely with our customers, we have developed solutions for every market.

Florence Built

Our automated locker and smart package room solutions are a fusion of the best of two companies: Package Concierge® who has been innovating package management software since 2007, and Florence Corporation who has been innovating centralized mail and package delivery equipment since 1934. With a centrally located facility in America’s Heartland, Florence Corporation is both an ISO 9001:2015 and ISO 14001:2015 Underwriters Laboratory audited manufacturer. This vertically integrated plant featuring on-site fabrication, state-of-the-art self-contained powder coating, and robotic welding has also been presented with a Pollution Prevention Award and is an OSHA certified SHARP facility.

Gibraltar Strong

In 2017, Package Concierge® was acquired by Gibraltar Industries, a leading manufacturer and provider of products and services for the renewable energy, residential, agtech, and infrastructure markets. With a three-pillar strategy focused on business systems, portfolio management, and organization and talent development, Gibraltar’s mission is to create compounding and sustainable value with strong leadership positions in higher growth, profitable end markets. Headquartered in Buffalo, NY, Gibraltar’s common stock (NASDAQ: ROCK) is a component of the S&P SmallCap 600 and the Russell 2000 Index.


Join the Package Concierge® Family

At Gibraltar, we recognize the collective strength of our employees drives our success, in good times and in more challenging times. 

Our team came together in an extraordinary way in 2020 and created a new level of community, culture and family. Across our diverse set of companies, our team of over 2,500 employees stepped up to help each other, our families, and our communities.

Gibraltar companies supplied more than 3.3 million meals to local food banks and created and distributed 200,000 masks and 5,600 face shields to our employees, their families, first responders and those in need on our communities.

This is what sets us apart.  This is what makes us stronger. This is what makes us all #GibraltarProud

Gibraltar Proud

Package Concierge® Blog

Looking For More? Discover Industry Trends, Package Solutions In Action, How-To Guides And Plenty More!

Media Relations

Package Concierge® is happy to discuss all things package management, industry trends and more!

Resident Support

Are you a resident needing help with your Package Concierge® system? Our U.S. based support center is ready to lend a hand!

Request a Quote

Are you a property or business looking for more information about a Package Concierge® system to install at your location? Please fill out the form below, and a representative will follow up with you shortly.

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