More online orders than ever? Yep.
Increasing last mile fulfillment costs? Check.
Customer expectations on the rise? For sure!
How can a retailer leverage the store to provide an enhanced customer experience? Package Concierge® locker systems for BOPIS / Click and Collect fulfillment address this retail business imperative! Automated lockers are a ROI enhancing, convenient solution for both you the retailer and your customers.
Retail employees are spending up to 50% of their time managing BOPIS orders instead of other customer enhancing activities. The fulfillment revolution of buy online pick up in store (BOPIS) is now a business imperative for 2019.
BOPIS leverages the biggest asset for a retailer, the physical location, and provides consumers fast and frictionless order fulfillment. Top retailers are already streamlining the process by incorporating automated lockers because this self-serve fulfillment option significantly reduces customer wait times and frees up employees to improve the customer experience.
Download the “Navigating BOPIS with Ease” guide which will lay the course for you to quickly maneuver and begin your journey to meeting this revolution head-on!
Consumers demand a frictionless shopping transaction - they want to receive goods when, where, and how they want, making multiple fulfillment options critical! Read our interview in the Digital Journal to learn more.
It really is that easy! It takes mere seconds for a customer to pick-up a BOPIS/Click and Collect order that only took seconds for the store associate to deposit into the locker for their retrieval. (Customer returns or BORIS are just as fast and easy, too!)
Automated lockers. . .
The Package Concierge® proprietary cloud-based software is specifically designed to meet the needs of the retail market. Specialized software, combined with made in the U.S. Florence-built locker hardware, provides a seamless managed solution for omnichannel retailers.
Future-proof! Package Concierge® systems can flex with your business needs - our locker modules are plug-and-play! Modify your system configuration as needed.
A Fortune 500, publicly-traded retailer, is one of our many partners who has recognized the imperative of improving the BOPIS experience by utilizing automated lockers. The customer has spoken:
It's time to consider automated lockers as part of your BOPIS solution.
Put us to the test!
Use the contact form below to let us know you are ready to explore a pilot program - we can have an automated Package Concierge® locker solution in your location, ready to use in as little as four weeks.